In their new book, Happy Money : The Science Of Smarter Spending (Simon
& Schuster), Elizabeth Dunn and Michael Norton (professors at the
University of British Columbia and Harvard Business School, respectively),
offer five key principles to help us get more happiness out of the money we
spend — principles which also help companies create happier employees and
customers.
Most people know they can benefit from expert help to make more
money. But oddly enough, they're quite sure they already know how to spend
their money to reap the most happiness. As a result, they follow their
intuitions, using their money to buy things they think will make them happy,
from televisions to cars to houses.
What's the problem
with this approach? A decade of research
demonstrates that people's intuitions about how to turn money into happiness
are misguided at best and dead-wrong at worst. Those televisions, cars, and
houses? They have almost no impact on our happiness.
The good news is that we now know what kind of spending does
enhance our happiness--insight that's valuable to consumers and companies
alike. Here are the top five ways to turn money into happiness according to
Dunn and Norton:
1. Buy Experiences
Material things provide less happiness than experiential
purchases (like trips and special meals). Whether you're spending $2 or
$200,000, buying experiences rather than material goods can inoculate you
against buyer's remorse. Even painful experiences can produce pleasure; by
harnessing the power of experiences, a company called Tough Mudder convinces
people to pay for the privilege of crawling through mud.
2. Make It a Treat
When wonderful things are constantly available, we become less
able to appreciate them. Limiting access to the things we like best helps renew
our capacity for pleasure. Turning our favorite things back into treats (like
making that afternoon latte a special indulgence) increases happiness for
purchases major and mundane. Companies have transformed products ranging from
rental cars (Zipcar) to toilet paper (Charmin) into treats — enhancing their
customers' experiences.
3. Buy Time
Money should permit us to outsource our most dreaded tasks
(Think: toilet cleaning). Ironically, though, research shows that wealthier
people do not spend their time in happier ways. Ask a quick question before
buying: How will this purchase change the way I use my time? Companies like
Intel and Patagonia compensate employees not only with money but with time, giving
even their busiest employees a new sense of time affluence.
4. Pay Now, Consume
Later
Digital technology and credit cards have encouraged us to adopt
a "consume now and pay later" shopping mind-set. By reversing this
trend--paying now and consuming later--you can buy more happiness, even as you
spend less money. Delaying consumption allows us to reap the pleasures of
anticipation (why vacations provide the most happiness before they occur);
waiting even for a mere Hershey's Kiss makes things sweeter when we get them.
And people are less prone to overspend when they pay up front; decreasing debt
is a sure path to increased happiness.
5. Invest in Others
Research shows that spending money on others provides more
happiness than spending money on yourself. The principle holds in countries
rich and poor, from Canada to Uganda, India to South Africa. Investing in
others can make individuals healthier and wealthier and can even help people
win at dodge ball. Companies like PepsiCo and Google and nonprofits like
DonorsChoose.org are harnessing these benefits by encouraging donors,
customers, and employees to invest in others.
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