Top 5 Lessons They Don’t Teach in School

Every spring our recruiters hit college campuses across the country looking for the most talented individuals to join the Fannie Mae summer intern program. I had the pleasure of meeting this year’s class of interns. Challenging them to think of internships as extended job interviews, I shared with them some of the important lessons I’ve learned throughout my career. Here are my top five.

1. Be enthusiastic

If, as Woody Allen said, “Eighty percent of success is showing up,” then being enthusiastic is a big part of the other 20 percent. Work is hard, and everyone wants to be surrounded by colleagues who care about what they are doing and excited about the opportunity to contribute.

2. Focus on both the “what” and the “how”

Getting positive results matters: we all know that if we don’t get things done, we should not be rewarded. But, how we get results matters just as much – with integrity, respect, and collaboration. Many temporary high achievers ultimately fail if they don’t pay attention to getting results in the right ways.

3. Embrace change

In the same way that governments, corporations, and sports teams know the importance of adapting quickly to changing conditions, individuals need to be flexible as well. The world is constantly changing, and our work environments are no different. You cannot stop change, and it is a fool’s errand to try. Instead, embrace change and become accustomed to its inevitability.

4. Regardless of level, you don’t always have to be the smartest person in the room

It’s important to have a well-informed point of view – especially as a leader – but that doesn’t mean you stop listening. Take time to listen, observe, and learn. How can you leverage others’ experiences and expertise to reach the best solutions? At the same time, come prepared and ask good questions. You’ll not only get noticed, you’ll establish yourself as someone with a thoughtful point of view.

5. Relationships are key

It is important to cultivate a strong professional network. Building and maintaining a network of people you trust – and who trust you – will help you thrive in your career.