Saturday, 12 April 2014

5 Things Super Lucky People Do

Do you feel lucky? Here's a clear-cut approach for improving your luck today.


"The Luck of the Irish" is an American phrase that comes from the days of the gold rush in the 1800s.  Intolerant Americans figured the Irish people weren't smart enough to find gold, and blamed their success on being lucky rather than skilled. In reality, America's early immigrants have time and again proven themselves to be hardworking and smart enough to generate their own good fortune consistently.
So often I have witnessed people excuse their own inadequacies by crediting the success of others to luck.  Salespeople I know disparage their more successful competitors as lucky. If those salespeople would make as many calls or work as many hours as their competitors, they would realize that their probability of closing is fairly equal. The competitors are simply swinging the bat more often.
The truth is that seemingly lucky people are opportunists. They do the things that allow them to take advantage of the world around them. For them, it's not about being in the way of good luck or bad. It's the actions they take to get what Jim Collins refers to as a high return on luck whichever way the pendulum swings. Follow these five tips and you can be as lucky as anyone, no four-leaf clover or rabbit's foot required.
1. Play to your strengths. So much time and energy is wasted trying to do things you probably don't do very well. Author and Inc. columnist Lewis Schiff learned from his survey of incredibly wealthy people that they got that way by focusing only on what they do best. Everything else you can delegate, or you could find a partner to compensate for your weaknesses. That way, you will shine where you excel and attract opportunity. Good things come to those who emanate success.
2. Prepare in advance. Unlucky people often get that way because they're reactive and unprepared for whatever comes. People who have stored food and water in their basements aren't lucky to find themselves prepared when disaster strikes, they used forethought to make sure they had what they might need just in case. I personally scoff at this horrible recent trend of disparaging business plans because things change constantly. The point of a business plan isn't to follow it no matter what, it's to establish a structure for smart decision making that allows you to succeed no matter what the future might bring.
3. Start early. Some people seem to have more hours in the day. I myself don't need more than six hours of sleep and am constantly finding ways to be more efficient. I use that extra time to start my projects well in advance. My rewards aren't dependent upon the time of day that I take action. (This column is being written at 3 a.m.) But it does matter that I'm beginning to explore projects I expect to complete months or years from now. So many people only want to put their energy into things that provide immediate gratification. The most fortunate people I know are the ones who planted seeds early and now reap that harvest of happiness.
4. Connect with as many people as possible. The key to success is access to opportunity. Access comes from influence. If you're influential, people will come and bring opportunities to you. The bigger your following, the more powerful your influence. The only way to build a big following is to provide value to many people. You have to provide the sort of value that will cause people to spread your thoughts far and wide, attributing credit to you when they do. Are you creating that kind of value? If not, figure how you can.
5. Follow up. Opportunities often come and go because people don't respond in a timely manner. I'm always amazed when people ask me for something and I respond only to never hear from them again. Three months ago, a young woman asked me if I hire interns or assistants. I replied immediately saying I'm always willing to consider hiring people who bring value to my work. I asked her how she thought she could enhance what I could do. I never heard from her again. Perhaps she now considers herself unlucky that opportunity doesn't come her way. I believe that following up is often more powerful and impressive than the act of initiating.
May you be so lucky to have people in your life that follow up.

Top 10 Tech Predictions for 2015


My top 10 technology trends lists cover trends that I think will be important over the next three years or so. As 2014 is now well underway, it’s time to focus on what’s around the corner so we are ready for massive change and newfound complexity.
  1. Data Intensive Applications Will Rule Wireless IP As I predicted a decade ago, IP will eat everything. And I was right. But now, for my next prediction: Wireless data applications will eat IP in less than three years. The size and magnitude of this change is impossible to imagine, but the implications for service providers will hit like a tsunami in 2015.
  2. Mobile Data Congestion is Already a RealityService providers must start to off-load to other wireless technologies like WiFi immediately. They also need to create space for new applications like those used in advanced technologies like robotic surgical operation. Data off-loading, like WiFi itself, is an immediate need for all service providers worldwide.
  3. Applications Must be the Center
    Networks must be redesigned so that applications are the center of the universe. Networks must adapt and adjust traffic needs of the application such as latency, jitter and packet loss absorption to provide spontaneous and ubiquitous coverage across the world.
  4. Data Traffic is Rising By 2015, 91 percent of internet traffic will be video, including HD and 3D video. The current internet is not designed for these needs. We have to design networks, and applications such as CDN, to be able to handle the load effectively and efficiently. Additionally, management of traffic at data centers poses another major challenge for service providers. Data center traffic will exceed five zetabytes in 2015 and 76 percent of that data will stay inside the data center. This demands brand new architectures, much different than the models developed with Layer 4-7 switch in the last decade. In addition, 50 percent of video is for downstream mobile traffic and Over-The-Top (OTT) players like Netflix who make their revenue on the backs of companies like ATT, Verizon and others. These OTT players will command 35 percent of US peak downstream traffic.
  5. Rising Data, Declining Revenue
    This trend, already visible, will continue — and accelerate — in 2014 and 2015. Today data revenue and traffic are disassociated in a data-dominant world. Revenues are beginning to plateau so CXOs must be ready to help CEOs create innovative ways to take revenue away from OTT players starting now.
  6. Cloud Computing Will Plateau
    Cloud computing implementation will plateau by 2015. Technologies such as quantum computing will take their place at the center of our universe for decades to come, and the traditional Moore’s law computing model will be replaced.

    For example, in 1940, computers processed one CPS (cycle per second) every 150 seconds. As computing has improved, we moved up to common PCs like the IBM PS/2, which ran at 250 CPS. When the Cray computer was needed for massive processing, it had only 86 million CPS. By 2015, early quantum computers will handle 38 TCPS, and we will be able to see to the edge of the universe with massive computing at 14B light years away with computers that can handle 8.6 Quadrillion CPS. Computing will finally surpass Moore’s law.

    For you techies: Quadrillion means 10 to the power of 15 CPS performed every second. This number, which blows people’s minds, has profound implications for cloud and other technology. Services will develop that are so massive it is hard to even imagine them. If they are not careful, quantum computing will create real headaches for service providers by 2015.
  7. Knowledge Mining Rules!
    Knowledge mining will replace all data mining and information mining; this will have a huge impact on data retention and compression across the entire enterprise.
  8. The Advent of LTE-A
    LTE-A will finally become reality, with peak speeds of up to 1 Gbps+; LTE-A will compete with FTTH technologies.
  9. New Radio Developments
    New Wireless RAN technologies will use cognitive radios; small sites and femto cells will be history like other technologies.
  10. New Technologies to watch for in 2015:
- Thumb Print Scanners
- Large Mobile Storage like SATA in smart phones
- Fuel cells with battery life exceeding 3-10 days on a single charge
- 3-D printing
- IPv6
- 100 Mbps broadband speed for consumers
- Autonomic computing
- Quantum computing in all types of verticals such as security, surgery and mainly,
robotics
- 50 billion end points including RFIF- and GPS-based devices
- 10:1 ratio of wireless devices to wire line
- Speech-to-speech translation in real time will finally become a reality with
technologies such as quantum computing
- Implantation of “nano computers,” quantum computers which are one hundredth the
size of current PCs and one thousandth the weight of the smallest Laptop and PC in
the world
- Green technology will finally become real and affordable for consumers and
businesses to use, which will lower oil dependency and create jobs beyond what
we have ever seen in the past 100 years
- Wearable Networks: networks that, in case of failure, return to their original state
with no manual intervention
- Intelligent optical chip will finally become reality. Light can be stored on a chip which
will allow massive amounts of optical processing
One final note: The years between 2020-25 will be dominated by machines. Consumers and businesses will live in a robotic world — a scenario eerily reminiscent of the Terminator franchise.

Thursday, 27 March 2014

4 Sales Strategy Lessons from House of Cards


Netflix subscribers rejoice – the much-anticipated second season of House of Cards premiered this week. Centered around an ambitious and cunning politician named Frank Underwood (portrayed by Kevin Spacey), the show has generated widespread acclaim from viewers and critics.
Underwood is known for his particularly ruthless political tactics, but he ultimately gets his way through sheer determination. While we don’t endorse any under-the-table dealings, sales professionals can still take a few lessons from Underwood when looking to advance their goals.
Keep these 4 thoughts in mind when structuring your sales strategy:

1. Know (and grow) your network

In season one, Underwood served as the Democratic House Majority Whip under a new White House administration. He had already established a reputation for cunning political insight, collecting numerous allies and holding them in his back pocket. He knows they can be trusted, and he uses them to further his goals.
Selling is a team effort, and your network plays a significant role with successful prospecting. Become familiar with you individual network, then use TeamLink to find the best path to your prospect. You stand a greater chance of success with a trusted source introduction than by reaching out cold.

2. Tell a compelling story

Most politicians are able to recite talking points and pull numbers from a recent poll. But truly gifted lawmakers can weave a story that captures the attention of their constituents. Underwood hails from South Carolina, not normally considered Democratic territory. But he leveraged his familial and military connections to win the rural seat, and then used his political talents to ascend higher.
Talking points might get you into the boardroom, but a compelling, relevant story about achieving results with similar companies can help win over prospects. Boost your chances even further by looping the customer into your story – it will show that you aim to represent them, not the other way around.

3. Engage directly

Underwood may have his loyal assistant in Doug Stamper, but he’s not afraid to do the work himself. In fact, he sometimes relishes direct contact with friends and enemies – it gives him more opportunities to read and understand their behaviors. His lengthy stay with presidential advisor Raymond Tusk served to evaluate his capabilities for higher office. Underwood is in his element during these direct discussions.
Making the initial connection is merely the first step – now you need to provide consistent, direct connections. Give your prospect a reason to keep engaging – a personalized piece of content helps build trust between both parties. There is no delegating with selling tactics – you are your own brand advocate. Make sure your profile is up to date, and enhance it with unique and curated content – think of it as a personal microsite.

4. Don’t speculate

Frank Underwood always has a plan. The entire story arc of the first season revolves around his elaborate plan to reach higher office. Underwood never makes a move without first assessing the risks and rewards – which then strengthens his tactics.
With the wealth of searchable data available from LinkedIn Sales Navigator, there’s no need to speculate on prospect behavior. Advanced segments help narrow your focus based on geographical or demographical metrics, allowing you to plan your methods before the initial contact.
Here are just a few of the data points you can leverage:
  • Title
  • Experience
  • Seniority
  • Company size
  • Location

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Vehicle-to-Vehicle Communications is Coming to a Car Near You


The U.S. Department of Transportation and the National Highway Traffic Safety Administration have recently approved vehicle-to-vehicle (V2V) communication systems for cars to be able to talk to each other. The goal is to reduce 70 – 80% of accidents that involve the driver’s impaired vision. By having every vehicle know where every other vehicle is in real time, we can avoid many accidents.
For example, if you’re attempting to change lanes on the freeway and you have a blind spot, it’s no longer a blind spot because your car will know whether there’s another car in the lane. If there is, it will alert you and not allow you to drive into it. Or suppose you’re coming up on an intersection and can’t see that someone is speeding on the intersecting road and is about to cross right in front of you. Your car would automatically slow down and not let you pull out in front of it.
How can a car be so smart? The type of technology used is actually a very short-range radio network that will allow the vehicles to know where the other vehicles are up to 300 feet away. In essence, it would provide a 360-degree view of the vehicle’s surroundings, allowing the car to see what the driver can’t.
V2V communications represents a profound shift in auto safety. In the past, vehicle safety was about surviving crashes. Now, thanks to V2V communications and semi-autonomous features that are being added to cars and trucks, it’s shifting to anticipating and preventing crashes in the first place.
In addition to V2V, we’re also going to have V2I communications—vehicle-to-infrastructure. This is when the vehicle will be communicating with embedded sensors in our transportation infrastructure. For example, if there is ice on the surface of a bridge up ahead of you, the cement in the bridge surface will have an imbedded sensor that can detect the ice and communicate that information to your car as it approaches. The car will alert you, the driver, and if no action is taken, the car will automatically slow down to a safe speed. In addition, vehicles that are following you will know you have slowed down and will adjust accordingly.
This technology will spread beyond cars, busses, and trucks, and at some point include vehicle-to-bicycle (V2B) communications, where the sensors are part of the bike. And if all this is possible, what about V2P communications—vehicle-to-pedestrian? After all, most people carry a smart phone that could be tied into this system to let cars know when a pedestrian is ahead. Of course, there’s more of a privacy issue around this one, but safety is important and because we are talking about a very short range of communications (300 feet), we will eventually want this added protection. Additionally, with V2V communications, the sensors can’t identify who the driver is or what kind of car it is; it’s merely letting the car know there’s another vehicle going at a certain speed and distance. The same anonymity would be true for pedestrians. The car approaching you doesn’t need to know who you are; it only needs to know you are about to get hit if it doesn’t slow down. V2V, as well as the others I’ve talked about, could save a lot of lives thanks to predicting and actively avoiding accidents.
This is all part of something far bigger, which is called machine-to-machine (M2M) communications. Some people have referred to this as the “Internet of Things,” where we are using sensors to communicate with each other and to machines.
One other element that will play into this, of course, is autonomous and semiautonomous vehicles. By now most of us know that Google has a small fleet of cars that can drive themselves. And, to date, they have logged millions of highway miles without one single accident. There are even a number of states that have given driver’s licenses to autonomous vehicles. I don’t think most people will want a car that’s going to fully drive itself anytime soon. Most drivers enjoy driving their car and having control. With that said, most drivers would rather not have an accident. Therefore, people will increasingly want their cars to be semiautonomous, which means they are driving their cars as much as they want to, and the cars will intervene when needed to prevent accidents.
V2V communications is a major step in the direction of semiautonomous cars that can keep drivers from having accidents.
What about you? Would you drive a semiautonomous car? Or is it giving away too much control to machines even if it means having an accident?
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Saturday, 22 March 2014

Mobile-First Is Old News. Think Platform-First.


Google's Eric Schmidt famously said that mobile is no longer winning, it has already won.
If you still find yourself using "mobile first" as a buzzword to shift everyone in your company to mobile, you need to remember it is no longer 2013. 
Many companies have already experienced their mobile moment in which mobile traffic or revenue surpasses desktop. Almost 80% of Facebook's daily users access the site via mobile. Twitter's mobile usage is 75% of monthly users and LinkedIn will surpass 50% of weekly users this year. Other companies such as Google, Amazon, Yelp, Groupon, and ESPN are already dominantly mobile or pacing quickly towards their inevitable mobile moment.
How to get ahead? The best companies have already moved on to focus on OS centric design, specifically Android and iOS. They realized that these operating systems are intrinsically different and require unique user experiences. Designing the same product for both platforms means that you are leaving a lot of value on the table, and hence falling behind the competition.
When comparing iOS with Android, there are many known differences: demographics, device fragmentation, screen size, price point, geographical distribution, payments, and so on. In this post, I'd like to focus on three key differences that can make or break your product:
1. App Permissions - Opt in vs. Opt out
Simply put, Android resembles an opt-out experience, while iOS is opt-in. Upon app installation, Android asks users to approve a long list of app permissions. 99% of those users neither read nor understand the permissions and end up accepting all. Unlike Android, iOS makes sure the user accepts each permission only when the app requires it, making the consent contextually relevant and simpler to understand.
Putting aside which OS design is best (there are pros and cons in each), the end result is a potential game changer. Upon install, Android apps can get access to users’ location, contacts, phone calls, email addresses, and almost every piece of information that resides on the phone. If handled with respect to user’s privacy (don’t abuse your power!), Android apps can offer a more delightful, frictionless and personalized experience to the user, right from the first screen. Every app developer knows that the first 5 minutes are critical for retention and Android allows for immediate gratification. For example:
  • Social apps can start by showing users a list of their contacts who use the app and their activity. They can fine tune the experience to be even more relevant based on location and knowledge of users’ personal information.
  • Registration is no longer required. Using your email address or phone number, apps can already create your account, validate it by “listening” to your SMS and email, and log you right in. The infamous sign up flow is no longer needed.
Conclusion: In mobile, it takes seconds for users to make a decision about your product. Make sure you leverage user information to create a killer first impression.
2. Organic vs. Transactional Behavior
There are two main ways to engage with apps:
  1. Organic - By tapping on the app icon.
  2. Transactional - Through a push notification or email to perform a certain action (e.g. reading a message).
While both iOS and Android support push notifications, users engagement in iOS tends to be more organic and less transactional than Android.
Why does it matter? Organic sessions are more exploratory as users browse the app to find value. Transactional sessions are usually triggered by a notification that lands the user on very specific content (e.g tapping on "Joe invited you to connect" will land on Joe's profile). As a result, transactional sessions tend to be shorter in time spent and shallower in activity (up to 50-90% less) than organic sessions.
So, why is iOS so different than Android if they both support push notifications?Simple answer: Call-to-Action. iOS relies on the app badge to indicate that there is new activity to act on. To clear the badge, users open the app by tapping on the app icon and hence, start an organic session. Unlike iOS, Android uses the top bar indicators to drive users to open the notification tray. In addition, Android notifications are richer and more flexible than iOS, which makes the notification tray the most-used widget on Android.
Conclusion: Invest in your transactional flows. Designing an app is like designing a house. Make sure your architectural plan supports transactional use cases. Imagine your app has a main entrance (app icon → organic) and many side entrances (app notifications → transactional). Make sure every entrance is engaging enough to drive visitors to explore the whole house.
3. Walled Garden vs. Open Playground
When you develop your app on iOS, you don’t get access to many of the features that Apple apps have. iOS’ walled-garden approach cripples your ability to provide the best experience to your users. Android is much less restrictive. It allows developers to design an experience that goes “beyond their app” by integrating their product into Android’s own default apps.
Why is that powerful? The best products are contextually relevant; they work where the user works and don’t require acquiring new habits. Mobile users use certain apps everyday, all day. Professionals spend 28% of their work time reading and answering e-mailResearch shows that typical users check their phones 150 times per day, their calendar five times per day, and their alarm clock eight times per day. An elegant integration into email, or any frequently used apps, can create the exposure and awareness your product needs.
Android also allows you to “replace” the default apps. For example:
  • Messaging and calling apps, such as WhatsApp, WeChat, Messenger, and Viber, can substitute the default apps to enable free and rich communication.
  • Facebook Home replaces the phone lock screen to always show the news feed. Users can browse and like updates without even going into the Facebook app.
Conclusion: Think outside the box and go beyond your app boundaries. Look for contextually relevant and valuable insights that can create an intuitive experience within Android’s open platform.
Leveraging the above three key differences can transform your product. Use them to drive growth, engagement, and monetization. Develop a "platform first" approach to make sure you offer the best experience for your users and stay ahead of the competition.
What do you think? Have you noticed any other killer differences between iOS and Android? Do you have other tips for companies who are looking to invest heavily on mobile?

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“Never Heard of It, Must Not Be Big” Has Never Been More Wrong


“Eh, never heard of it. Must not be a big opportunity.” I remember the days when you could say this about a consumer website and usually be correct. Oh because it was only 15 years ago. Sure you had lots of niche businesses throwing of good amounts of cash, but if you were an investor in Silicon Valley looking for a multibillion dollar outcome, there was an informal checklist you went through:
a) Have I heard of it? [with "you" usually = 30-50 year old white male]
b) Have my associates, wife or kids heard of it? [solving the 20s, kids and women's market]
c) What are the Comscore numbers? [solving the US traffic #s. kinda]
No, No, Small = pass. Or if you found out it was big but only outside the US? “Well, they’ll have trouble making money.”
Fast forward a bit and gloriously “never heard of it” isn’t anywhere close to being a negative signal. Why? Because early adopters are no longer monolithic and many demographics now have enough population online to support services which appeal primarily to them. A teenager recently gave me the blunt description of how Snapchat conquered his high school: “It spread from the Slutty Girls to the Soccer Girls to the Math Girls to the Boys.”
And international is no longer a black hole of monetization but leading the way on many new models, such as in-app purchase.
And social + mobile platforms have created such a growth acceleration opportunity that smoldering businesses can turn into full blown bonfires faster than ever.
In 2000 “never heard of it” meant pass. In 2014, if there’s something I’ve never heard of, my heart quickens as I go to download the app.

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