Microsoft Excel makes it easy for anyone to do the kind of number crunching once reserved for accountants and statisticians. But the world’s best-selling spreadsheet software has also contributed to the proliferation of bad math.
Close
to 90% of spreadsheet documents contain errors, a 2008 analysis of multiple
studies suggests. “Spreadsheets, even after careful development, contain errors
in 1% or more of all formula cells,” writes Ray Panko, a professor of IT
management at the University of Hawaii and an authority on bad spreadsheet
practices. “In large spreadsheets with thousands of formulas, there will be
dozens of undetected errors.”
Given
that Microsoft MSFT -0.47% says there are close to 1 billion Office users
worldwide, “errors in spreadsheets are pandemic,” Panko says.
Such
mistakes not only can lead to miscalculations in family budgets and distorted
balance sheets at small businesses, but also might result in questionable
rationales for global fiscal policy, as indicated by the case of a math error
in a Harvard economics study. By failing to include certain spreadsheet
cells in its calculations, the study by Harvard economists Carmen Reinhart and
Kenneth Rogoff may have overstated the impact that debt burdens have on a
nation’s economic growth.
The
problem is so widespread that there are now whole groups devoted to stamping
out spreadsheet snafus, such as the European Spreadsheet Risks Interest
Group. There’s no question that spreadsheets are a powerful tool, essential to
the functioning of the modern world, the group’s chairman, Patrick O’Beirne,
tells MarketWatch. “Chainsaws are also a very good tool, but who would use one
without a chain guard,” he says. “People don’t take safeguards to ensure their
work is correct — in fact, in many cases, all it would take to catch these
errors is a second set of eyes.”
While
few would publish a book or article without having it edited first,
spreadsheets often get put into use in first-draft form, O’Beirne says. “Peer
review is the gold standard in academic research, and the best self-protection
for business users of spreadsheets,” he says.
There has been growing awareness of the
problem in recent years, and there are now several certification
programs designed to ensure best practices are followed by spreadsheet
creators.
But even those who don’t have someone to
check their spreadsheets can take extra steps to minimize mistakes, O’Beirne
says. “Technically, the Harvard error could have been spotted by simple tests,
such as pressing Ctrl + [ on a formula, to show what cells feed into the total”
he says. “There are also many software tools, such as XLTest, to point out
structural flaws.”
Simple arithmetic errors may be rampant,
but spreadsheet use is likely to go on as before, Panko warns in his paper.
“Despite this long-standing evidence, most corporations have paid little
attention to the prospect of serious spreadsheet errors,” he says.
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